4 Simple Ways to Become a Better Manager
Whether you have 1 or 1000 people in your business, there are certain things that you ‘have’ to do when you have employees. To some leaders that can seem unfair; that they are as liable as a large corporate but it doesn’t mean that you need a large budget for HR. The great news is, that the smaller the business, easier it is to be connected to your team. When we connect with and value our people, it positively affects business profits through employee engagement, decision making and productivity, which in turn positively impacts customer satisfaction.
Managers and business leaders who want to succeed, first understand that they are the most significant factor in their workplace culture. It’s time to be the leader that your team want to follow.
Here are four simple ways that you can implement today, to become the manager and leader, that you aspire to be.
- Use systems
When it comes to the must haves of HR and recruitment policy, forms, templates and how-tos, take advantage of templated systems, to keep costs low. Compliance can come at a fraction of the cost using a plug-in system. If you want to spend money on good HR, rather use it in change and implementation programs that train your team to use and buy into the systems you have purchased.
- Don’t wait to have difficult conversations
If you see something going on in your business that you don’t like, speak up. Take the person to a private room, speak clearly, seek to understand and empathise. Understand your own intentions: are you wanting to re-direct and re-engage the person or is this a performance management conversation? Managers often avoid performance conversations around attitude because the employee is getting the job done, but it is equally important to measure HOW a job is completed to define culture. Document every conversation.
- Listen and be open to suggestions
You hired people for a reason; because you want them to be the experts in their space. Trust them and ask regularly for their input into your systems and process, both in their role and the business in general. Remember to respond to feedback and suggestions given, either with action or with reasons as to why this cannot be done now. Practice humility and be ok with others’ knowing more than you on specific areas of your business; it is the only way to grow.
- Share your goals
A team can only become passionate, engaged and productive if they know what their purpose is and why they are there. Good businesses have an action plan to achieving their goals; use this document in every conversation with your team to connect them to it. Use it also in hiring conversation to understand the value that this new employee will bring in reaching your goals.
…and finally….How do you create a positive workplace and culture?
To create a positive workplace and culture, be genuine and human. Understand the value of each person in achieving the goals of the business and most importantly, let them know what that purpose is. Spend time in getting to know each individual and what drives them and through that, work on improving your own communication skills.
When it comes to managing and leading a workplace culture, remember that whilst HR documents are the foundation and benchmarks of your organisation, if not used correctly (or at all!), they are merely pieces of paper. It is what you do with them and how you use them to communicate and engage with people that will create success in your business.
This site is an educational platform for leaders, teaching the skills you need for an engaged and productive workforce; and this is just one of many tools and resources that you’ll find here at Team Dynamics HQ. If you would like more Leadership tips, download our e-book 9 Keys to Great Leadership here.